Dutch Speaking Customer Service Representative
1 day ago
Take Your Career to New Heights as a Dutch Speaking Customer Service Representative
">We are seeking a highly motivated and customer-focused individual to join our team as a Dutch Speaking Customer Service Representative. In this exciting role, you will have the opportunity to work with a dynamic and diverse group of customers from around the world.
">Key Responsibilities">- ">
- Provide Exceptional Customer Support: Offer outstanding assistance to Dutch-speaking clients via phone, email, and chat, ensuring their needs are met and exceeded.">
- Assist with Bookings and Travel Requirements: Help customers with inquiries related to bookings, changes, and travel requirements, providing accurate and timely information.">
- Resolve Customer Issues: Effectively address and resolve customer complaints while maintaining a high level of professionalism and courtesy.">
- Stay Informed: Stay up-to-date on the airline's services, policies, and programs to provide accurate information and support to customers.">
- Document Interactions: Document all customer interactions and transactions in our CRM system, ensuring accurate records and efficient communication.">
- Collaborate with Team Members: Work collaboratively with colleagues to enhance service offerings and improve customer satisfaction.">
- Continuously Improve: Participate in training sessions to continuously improve product knowledge and service skills.">
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- Language Proficiency: Fluency in Dutch, both written and spoken; proficiency in English is essential.">
- Communication Skills: Excellent communication and interpersonal skills with a strong focus on customer service.">
- Problem-Solving Ability: Ability to work in a fast-paced environment and manage multiple tasks efficiently, with a keen attention to detail.">
- Previous Experience: Previous experience in customer service, especially in the travel or airline sector, is an advantage.">
- Customer Support Platforms: Familiarity with CRM systems and customer support platforms.">
- Positive Attitude: A positive attitude, adaptability, and a keenness to work in an international environment.">
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- Fully Paid Relocation Package: Includes flights, transfers, and a comfortable hotel stay.">
- Professional Growth Opportunities: We offer professional growth and development opportunities to help you advance in your career.">
- Competitive Performance Bonuses: Receive competitive performance bonuses for outstanding results.">
- Competitive Salary: Enjoy a competitive monthly salary plus 2 extra salaries per year.">
- Health Care Benefits: Access to comprehensive health care benefits and numerous other discounts.">
- Fully Paid Training: Receive fully paid training by certified instructors.">
- State-of-the-Art Premises: Work in state-of-the-art premises with relaxing break areas.">
- Community Initiatives: Participate in special events and community social responsibility initiatives.">
- Referral Program: Refer friends and receive great bonuses.">
- Free Language Courses: Take advantage of free Greek language courses.">
- Certified Great Place to Work Company: Work for a company that has been certified as a great place to work.">
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1 day ago
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