Customer Service Advocate with Exceptional Spanish Language Skills

4 days ago


Athens, Attica, Greece JL Talent Partners Full time

We're looking for highly skilled Customer Service Advisors to join our client's team in the Athens area.

What you'll do:

  • Provide top-notch support to our customers via phone and email on a range of issues;
  • Deliver accurate, valid and complete information by utilizing the right procedures;
  • Be responsible for customer queries and ensuring timely resolutions and responses;
  • Foster meaningful relationships by answering customer questions in a courteous, friendly, and professional manner;
  • Meet and exceed customer service quality goals, compliance regulations and productivity targets;
  • Create exceptional customer experiences that people value and we are proud of;
  • Follow management direction and provide feedback as needed

Our offer includes:

  • A possibility to work from home.
  • Health coverage and private health care.
  • An attractive salary package including meal and transport allowances.
  • Relocation support for candidates outside Greece.

Requirements include:

  • Spanish C2 level proficiency.
  • English B2 level proficiency.
  • Ability to resolve customer concerns and create seamless customer experiences.
  • Self-sufficiency and confidence in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
  • Capacity to guide customers through complex procedures from start to finish.
  • EU citizenship or Greek residence.

We offer an incredible opportunity for growth and development.



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