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Finnish Language Customer Service Representative
1 month ago
We are seeking a highly skilled Finnish speaking customer service representative to join our team in Athens. As a customer service representative, you will be the face of our company, providing exceptional service to our Finnish speaking customers.
Key Responsibilities- Provide on-site support to Finnish speaking customers, addressing inquiries, booking requests, and travel-related concerns.
- Employ your fluent Finnish language skills for effective, in-person communication, ensuring clarity and understanding.
- Resolve customer issues promptly, aiming to exceed expectations and enhance their overall experience.
- Acquire a strong understanding of our travel products and services, offering accurate information and recommendations.
- Collaborate with colleagues and other teams to ensure seamless customer service and contribute to continuous improvement initiatives.
- Fluency in Finnish (written and spoken): Showcase your proficiency in Finnish, ensuring effective communication with customers.
- Adaptability to On-Site Work: Demonstrate your ability to excel in an on-site work setting, emphasizing your commitment to providing outstanding service in person.
- Customer Service Experience (Beneficial but Not Mandatory): While previous customer service experience is advantageous, it is not mandatory and won't hinder your success in this role.
- On-Site Work in Athens: Immerse yourself in the vibrant culture and history of Athens while working in our dynamic office environment.
- Relocation Package: For those relocating from abroad, we offer a comprehensive package, covering flight tickets to Athens and accommodation assistance.
- Competitive Salary: Enjoy a competitive salary reflecting your dedication and contributions to providing outstanding customer service.
- Health and Life Insurance: Comprehensive coverage ensures your health and well-being, providing peace of mind as you focus on your career.
