Customer Service Representative
1 month ago
We are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Athens. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone and email, ensuring a seamless and satisfying experience.
Key Responsibilities:
- Provide accurate and timely support to customers on a range of issues, using your excellent communication and problem-solving skills.
- Utilize your knowledge of customer service procedures to resolve customer concerns and create a positive experience.
- Work collaboratively with our team to ensure that customer queries are resolved efficiently and effectively.
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets.
What We Offer:
- A competitive salary package, including meal and transport allowances.
- Health coverage and private health care.
- Relocation support package for candidates outside Greece.
- The opportunity to work from home.
Requirements:
- Spanish C2 level.
- English B2 level.
- Ability to resolve customer concerns and create a seamless customer experience.
- Self-sufficient and confident in troubleshooting basic technical issues related to connectivity, systems, and devices.
- EU citizenship or Greek residence.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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