Ride-Sharing Customer Service Expert

1 day ago

Athens, Attica, Greece beBeeCustomer Full time
Ride-Sharing App Support Representative Opportunity

This position involves delivering top-notch customer service to Portuguese-speaking clients who utilize the ride-sharing app.

  • Support customers with inquiries related to app features, ride bookings, and payment issues via phone, email, or chat.
  • Effectively handle customer complaints and resolve issues to ensure a seamless user experience.

The ideal candidate will have strong communication skills, be proficient in using customer support software, and possess problem-solving abilities.

  • Fluency in both written and spoken Portuguese and English is essential.
  • Experience in customer-facing roles, preferably within technology or transportation industries, is desirable.
  • Ability to explain technical concepts clearly and patiently.

Benefits include private health insurance, comprehensive training, performance bonuses, and flexible working hours.

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