Ride-Sharing Customer Support Representative

1 day ago


Athens, Attica, Greece beBeeSupport Full time
Job Title:

Ride-Sharing Customer Support Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Ride-Sharing Customer Support Representative. In this role, you will be responsible for providing exceptional support to French-speaking customers via various channels, including phone, email, and chat.

Responsibilities:

  • Deliver top-notch customer support to French-speaking customers through multiple communication channels.
  • Assist customers with inquiries related to ride-sharing services, solving issues and providing guidance.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with colleagues to meet service goals and enhance overall user satisfaction.
  • Participate in ongoing training to stay up-to-date on product updates and industry trends.

Requirements:

  • Fluency in French (written and spoken) is essential.
  • A strong passion for customer service and the ride-sharing industry.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a solution-oriented mindset.
  • Strong analytical skills and meticulous attention to detail.
  • Ability to thrive in a dynamic environment with high customer interaction.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks


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