Ride-Sharing App Customer Support Role
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for our Ride-Sharing App.
Your primary responsibility will be to provide exceptional support to our Slovak-speaking customers through various channels, including phone, email, and chat. You will assist customers with inquiries about the ride-sharing app, helping them with bookings, account issues, and service queries.
You will also document customer interactions and feedback accurately in our system, collaborate with team members to meet service level objectives, and participate in ongoing training to stay updated on product features and service improvements.
The ideal candidate will have strong communication and interpersonal skills, a proactive attitude, and the ability to work effectively in a fast-paced environment.
We offer a competitive compensation package, private health insurance, training and development opportunities, performance bonuses, extra salaries per year fully paid training, fully paid relocation package, and other perks.
This is an exciting opportunity for you to grow your career in the tech industry and make a meaningful contribution to our dynamic team.
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