Ride-Sharing App Customer Experience Specialist
1 day ago
Czech Speaking Customer Support Representative for Ride-Sharing App
Job Description:We are seeking a highly skilled Czech-speaking customer support representative to join our team in the ride-sharing app department. The ideal candidate will be passionate about technology and urban mobility, with exceptional communication skills and a focus on delivering outstanding customer service.
Key Responsibilities:- Provide exceptional customer support to Czech-speaking users regarding the ride-sharing app via phone, email, and chat.
- Assist customers with inquiries related to account management, rides, fares, and features of the app.
- Resolve customer issues and complaints promptly to ensure a seamless experience.
- Document customer interactions accurately and follow up on unresolved inquiries.
- Collaborate with internal teams to improve customer experience and service quality.
- Stay updated on app features, promotions, and industry trends to provide informed assistance.
- Gather and analyze customer feedback to contribute to the app's continuous improvement.
To succeed in this role, you will need:
- Fluency in Czech and English, both written and spoken.
- Previous experience in customer service, preferably in technology or transportation sectors.
- Strong communication skills with a customer-focused approach.
- Detail-oriented with excellent multitasking abilities in a fast-paced environment.
- Proficient in using CRM systems and standard office applications.
- Strong problem-solving skills and a proactive attitude towards customer assistance.
- Willingness to work flexible hours, including evenings and weekends as necessary.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
-
Athens, Attica, Greece beBeeCustomerSupport Full timePatrique Mercier Recruitment is dedicated to connecting skilled professionals with engaging career opportunities. We are currently seeking a Flemish-speaking Customer Support Representative for the Ride-Sharing App Department.Key ResponsibilitiesProvide exceptional customer support to Flemish-speaking users of the ride-sharing application via phone, email,...
-
Athens, Attica, Greece beBeeSupport Full timeRide-Sharing App Customer Support RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Ride-Sharing App Customer Support Representative. This role involves providing exceptional support to French-speaking users, ensuring they have a seamless and enjoyable experience with our app.Job Description:This is a...
-
Ride-Sharing App Customer Support Specialist
24 hours ago
Athens, Attica, Greece beBeeCustomerSupport Full timeItalian Speaking Customer Support for Ride-Sharing App DepartmentWe are seeking a skilled and enthusiastic Italian speaking customer support representative to join our team. As a key member of our ride-sharing app department, you will play a crucial role in providing exceptional customer service to Italian speaking clients.Our ideal candidate will possess...
-
Ride-Sharing App Support Professional
1 day ago
Athens, Attica, Greece beBeeGermanSpeakingSupport Full timeGerman Speaking Customer Support Representative for Ride-Sharing AppPatrique Mercier Recruitment is committed to connecting talented professionals with engaging career opportunities. We are currently looking for a German Speaking Customer Support Representative for the Ride-Sharing App Department.This position is ideal for individuals who are passionate...
-
Athens, Attica, Greece beBeeCustomerSupport Full timeAt our organization, we are looking for a dedicated customer support professional to join our team in the Ride-Sharing App Department. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.ResponsibilitiesProvide top-notch customer service to clients utilizing...
-
Athens, Attica, Greece beBeeCustomerSupport Full timeJob Description:We are looking for a dedicated and passionate individual to join our team as a Customer Support Representative for a leading Ride-Sharing App. In this role, you will be responsible for providing exceptional customer service to German-speaking users through phone, email, and chat.Responsibilities:Provide timely and effective support to...
-
Athens, Attica, Greece beBeeCustomerSupport Full timeJob DescriptionWe are seeking a highly skilled German language support specialist to join our ride-sharing app team. In this role, you will be responsible for providing exceptional customer service and support to our German-speaking users.Your primary goal will be to deliver top-notch assistance via phone, email, and chat in German, ensuring that our...
-
Athens, Attica, Greece beBeeCustomerSupport Full timeSeeking a skilled German-speaking customer support specialist to provide exceptional service to users of our ride-sharing app. The ideal candidate will possess fluency in both German and English, excellent communication skills, and the ability to troubleshoot issues efficiently.Key Responsibilities:Deliver high-quality customer support in German to ensure...
-
Ride-Sharing Support Specialist
1 day ago
Athens, Attica, Greece beBeeDutch Full timeSupport Representative for Ride-Sharing App DepartmentWe are seeking a highly skilled and experienced support representative to join our ride-sharing app department. As a key member of our team, you will play a vital role in providing exceptional customer service to users of our platform.Key Responsibilities:Provide high-quality support to customers via...
-
Ride-Sharing App Customer Support Role
1 day ago
Athens, Attica, Greece beBeeCustomerSupport Full timeCustomer Support Representative for Ride-Sharing AppWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for our Ride-Sharing App.Your primary responsibility will be to provide exceptional support to our Slovak-speaking customers through various channels, including phone, email, and chat. You...
