German Speaking Support Specialist for Ride-Sharing App
16 hours ago
- Deliver high-quality customer support in German to ensure user satisfaction
- Troubleshoot and resolve customer issues promptly and professionally
- Educate users on app features and best practices to enhance their experience
- Document customer interactions accurately and thoroughly
- Collaborate with cross-functional teams to continuously improve user experience
- Stay informed about industry trends and share insights with the team
- Fluency in German and English, both written and spoken
- Experience in customer support or a related field is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving skills and attention to detail
- Genuine interest in technology and the ride-sharing sector
- Able to thrive in a dynamic and fast-paced environment
- Proficient in using customer support software and tools
- Team player with a positive attitude
- Training & Development opportunities
- Performance Bonus structure
- Competitive Salary by Greek standards
- Fully Paid Training program
- Relocation Package within EU (flight to Athens, transfer, and hotel for the first 4 weeks)
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Athens, Attica, Greece beBeeCustomerSupport Full timeJob DescriptionWe are seeking a highly skilled German language support specialist to join our ride-sharing app team. In this role, you will be responsible for providing exceptional customer service and support to our German-speaking users.Your primary goal will be to deliver top-notch assistance via phone, email, and chat in German, ensuring that our...
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