Icelandic Customer Experience Liaison

5 days ago


Athens, Attica, Greece KultureTalent - Global Talent Full time
Job Overview

KultureTalent - Global Talent is seeking a highly skilled Icelandic Customer Support Agent to join our team. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

About the Job

This position involves communicating with Icelandic-speaking customers via phone, email, and chat to address inquiries and provide support. The successful candidate will ensure high levels of customer satisfaction by understanding and meeting customer needs promptly and professionally.

Key Responsibilities:
  • Communicate effectively with customers via multiple channels to resolve issues and provide assistance.
  • Maintain accurate and detailed records of customer interactions in our CRM system.
  • Stay up-to-date on company products, services, and policies to provide informed support.
Requirements:
  • Fluent spoken and written Icelandic language skills.
  • Strong communication and interpersonal skills.
  • Customer-focused attitude.
What We Offer:
  • A competitive estimated salary of $45,000 - $60,000 per year, depending on location and experience.
  • The opportunity to work with a global team and contribute to a positive and supportive work environment.


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