Multilingual Customer Experience Associate

1 day ago


Athens, Attica, Greece Cross Border Talents Full time
Job Title: Multilingual Customer Experience Associate

We are seeking a dedicated and customer-focused professional to join our dynamic support team at Cross Border Talents.

The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional service and assistance to our diverse customer base, offering solutions in both Arabic and English.
  • Respond to customer inquiries, troubleshoot issues, and provide timely resolutions to ensure customer satisfaction.
  • Translate and interpret communications as needed to ensure clear understanding between the company and non-English speaking customers.
  • Document customer interactions, complaints, feedback, and resolutions in our CRM system.
  • Work closely with other departments (sales, technical support, product, etc.) to resolve complex issues.
  • Maintain a deep understanding of our products and services to offer knowledgeable support.
Qualifications:
  • Fluency in Arabic and English is required. A high school diploma or equivalent is also necessary.
  • Previous customer support experience or similar role is preferred.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Patience and the ability to manage multiple tasks in a fast-paced environment.
  • Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
Estimated Salary:

$45,000 - $60,000 per year, depending on experience.



  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Multilingual Customer Support Associate to join our team at Cross Border Talents. This role is ideal for individuals who are fluent in both Dutch and English, possess excellent communication skills, and have a knack for problem-solving.About the Role:As a Multilingual Customer Support Associate, you will be responsible for...


  • Athens, Attica, Greece CBT Full time

    Are you passionate about providing exceptional customer service and communicating effectively with clients in French?We are seeking a highly skilled Multilingual Customer Service Representative to join our team at CBT in Athens, Greece.About the Role:Deliver top-notch customer support to French-speaking clients via various communication channels.Assist...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are currently seeking a highly skilled Multilingual Customer Support Expert to join our team onsite in Athens, Greece. In this role, you will provide exceptional support to customers, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Assist Spanish-speaking customers with product and service inquiries...


  • Athens, Attica, Greece JL Talent Partners Full time

    Customer Support Specialist - Multilingual RoleWe are seeking a skilled Multilingual Customer Support Specialist to join our dynamic team in Athens, Greece.Key Responsibilities:Provide exceptional customer support via phone, email, and chat in your respective languages.Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are Cross Border Talents, a dynamic international company looking for a highly skilled Multilingual Customer Service Expert to join our team onsite in Athens.**Estimated Salary:** €35,000 - €45,000 per year, depending on experience.About the Role:The successful candidate will provide exceptional support to customers, handling inquiries, resolving...


  • Athens, Attica, Greece JL Talent Partners Full time

    We are seeking a skilled Multilingual Customer Support Specialist to join our team in Athens, Greece. The ideal candidate will be fluent in multiple languages and possess excellent communication skills.Key Responsibilities:Provide exceptional customer support via phone, email, and chat in multiple languages.Assist customers with inquiries, troubleshoot...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Multilingual Customer Support Representative - PolishLocation: Athens, GreeceJob Type: Full-timeSalary: €35,000 - €45,000 per annum, based on experienceJob Description:We are seeking a highly skilled and multilingual customer support representative to join our team at Cross Border Talents. As a key member of our customer support team, you will...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Eco Plus Solutions AB is seeking a highly motivated and customer-focused Multilingual Customer Service Representative to join our team in Athens.About the Role:The primary responsibility of this role is to provide exceptional service and support to our clients. This involves serving as the main point of contact for customers, assisting them with inquiries,...


  • Athens, Attica, Greece Cross Border Talents Full time

    Are you a charismatic sales professional fluent in both French and English? We are seeking an exceptional Multilingual Sales Ambassador to join our team at Cross Border Talents.Job Overview:This role is ideal for individuals with a passion for technology and a knack for building strong relationships with clients. As a Multilingual Sales Ambassador, you will...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Multilingual Business SupportLocation: Athens, Greece (Hybrid or Remote)Salary: Competitive monthly salary ranging from 1250 to 1500, based on language proficiency and experience.Are you passionate about delivering exceptional customer experiences and supporting global businesses? We're seeking a skilled Multilingual Business Support professional...


  • Athens, Attica, Greece Cross Border Talents Full time

    Are you passionate about delivering exceptional customer experiences and leveraging your language skills to drive business success? We are seeking a highly motivated and multilingual Customer Support Agent to join our team at Cross Border Talents in Athens, Greece.Company OverviewWe are a global leader in the BPO industry, working with prestigious worldwide...


  • Athens, Attica, Greece CBT Full time

    About the Company:We are a leading provider of customer support services for international brands. Based in Greece, we offer flexible work options and opportunities for career growth.Position: Global Customer Experience SpecialistType: Full-timeKey Responsibilities:Provide high-quality customer service via phone, email, or chat in Norwegian.Resolve customer...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Multilingual Business SupportLocation: Remote OpportunityWe are seeking a highly motivated customer support agent to join our team. As a customer support agent, you will be responsible for providing exceptional service to our clients, resolving customer service issues, and maintaining accurate data input of consumer enquiries, questions, and...


  • Athens, Attica, Greece JL Talent Partners Full time

    We are seeking enthusiastic and skilled Multilingual Customer Support Specialists to join our dynamic team in Athens, Greece. Key Responsibilities: Provide exceptional customer support via phone, email, and chat in your respective languages.Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely manner.Maintain a positive and...


  • Athens, Attica, Greece CBT Full time

    About CBTWe are a global organization dedicated to delivering exceptional customer experiences. Our team in Athens, Greece, is seeking enthusiastic and motivated individuals to join our multicultural environment as Dutch-Speaking Customer Service Agents.Job SummaryThis is an exciting opportunity to provide outstanding customer service to Dutch-speaking...


  • Athens, Attica, Greece Cross Border Talents Full time

    Location: Remote, Working Schedule: Monday to Friday, 9:00 to 18:00Job Summary:We are seeking a highly skilled Sales and Customer Experience Expert to join our dynamic team as a Czech Language Specialist. In this role, you will be responsible for providing exceptional customer service and guiding clients in selecting the perfect solutions tailored to their...


  • Athens, Attica, Greece CBT Full time

    French-Speaking Customer Service Agent Opportunities - Athens, GreeceAbout CBTWe are an international company dedicated to delivering exceptional customer experiences. Our diverse team is passionate about helping clients from around the world, and we are seeking highly motivated French-speaking individuals to join our Customer Service team in Athens,...


  • Athens, Attica, Greece CBT Full time

    **About CBT:**We are an international company offering excellent opportunities for motivated individuals to join our team in Athens, Greece. If you are passionate about helping customers and enjoy working in a dynamic environment, this is your chance to be part of a leading global company.**Job Overview:**This position involves providing top-notch customer...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a skilled Travel Industry Customer Experience Specialist to join our team in Athens, Greece. This role offers a unique opportunity to provide exceptional customer experiences while immersing yourself in the cultural richness of the city.About Us:As pioneers in the travel industry, we pride ourselves on delivering outstanding customer...


  • Athens, Attica, Greece Cross Border Talents Full time

    OverviewWe are seeking a highly skilled and customer-focused Multilingual Customer Support Specialist to join our team at Cross Border Talents in Athens, Greece. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences through prompt and professional responses to inquiries and issues via phone and...