Customer Service Representative
2 weeks ago
At Triskel Consulting, we are seeking a highly skilled Customer Service Representative to join our team. As a Dutch speaking Contact Center Agent, you will be responsible for providing exceptional customer service to our clients regarding our products, including vouchers for services and cards.
Key responsibilities include:
- Providing customer service via phone and email regarding voucher usage, ordering, and reimbursement
- Explaining voucher procedures to customers and registering them on our website
- Assisting customers with changing personal data and ordering new cards/vouchers
- Providing information about voucher legal conditions
- Solving issues related to orders, payments, and documentation
Requirements:
- Experience in a similar role with customer liaison skills
- High School Diploma
- Outgoing and friendly personality, determined to close deals
- Fluency in Dutch and French, with excellent English communication skills
- Self-driven and goal-oriented individual
- Able to listen and be empathetic towards customers
- Good working knowledge of computers
- Availability to work on shifts
What we offer:
- Work from home with flexibility to choose your location in Greece, provided you have excellent internet connectivity
- Free delivery of technical materials
- Pleasant and family-friendly working atmosphere
- Fully paid training and personal guidance
- Long-term job with interesting challenges
- Fixed project bonus and performance bonus
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