Icelandic Language Support Specialist

2 weeks ago


Athens, Attica, Greece KultureTalent - Global Talent Full time
Job Description

KultureTalent - Global Talent seeks a skilled Icelandic Customer Support Agent to join our team.

About the Job
  • We are looking for someone who can communicate effectively with Icelandic-speaking customers via phone, email, and chat to address inquiries and provide support.
  • The ideal candidate will ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.
Key Responsibilities
  1. Resolve customer issues by utilizing problem-solving skills and collaborating with relevant internal teams.
  2. Maintain accurate and detailed records of customer interactions in our customer relationship management (CRM) system.
  3. Stay informed about company products, services, and policies to assist customers effectively.
  4. Contribute to a positive team environment and share insights to enhance overall customer support quality.
Requirements
  • Fluent in spoken and written Icelandic.
  • Strong communication and interpersonal skills.
  • Customer-focused.
What We Offer
  • A competitive salary: $55,000 per year.
  • An opportunity to work with a global talent agency.
  • A dynamic and supportive work environment.


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