
Online Retail Customer Service Representative
1 day ago
We are seeking a Customer Service Representative to join our team in an Online Retail Department.
This role involves delivering exceptional customer service to Spanish-speaking clients through various channels, including phone, email, and live chat.
- Provide accurate information and recommendations to customers regarding products and services.
- Resolve customer complaints and issues in a professional and timely manner.
- Document customer interactions and feedback to improve service delivery.
- Collaborate with internal teams to enhance the overall customer experience.
The ideal candidate will possess excellent communication and interpersonal skills, fluency in Spanish and English, and proficiency in customer service software and Microsoft Office applications.
The successful candidate will receive comprehensive training and support to excel in their role and contribute to the company's success.
As a valued member of our team, you will enjoy a range of benefits, including private health insurance, performance bonuses, fully paid relocation packages, and opportunities for career growth and development.
To be considered for this exciting opportunity, please submit your application with your resume and cover letter outlining your relevant experience and qualifications.
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