Retail Customer Service Ambassador

12 hours ago


Athens, Attica, Greece beBeeCustomer Full time
Italian Speaking Customer Service Representative

Patrique Mercier Recruitment is seeking an Italian-speaking customer service representative to join our online retail department. As a first point of contact for Italian-speaking customers, you will provide exceptional assistance with their online shopping experiences.

Key Responsibilities
  • Provide outstanding customer support in Italian, addressing inquiries about products, orders, and general assistance related to online shopping.
  • Resolve customer complaints and issues proficiently, ensuring a positive experience for all clients.
  • Maintain thorough and accurate records of customer interactions and resolutions within the CRM system.
  • Collaborate with team members and other departments to ensure a smooth shopping experience and effective resolution of complex queries.
  • Stay informed about product offerings, company policies to offer precise information to customers.
  • Proactively engage with customers through various communication channels, ensuring their needs are met.
  • Participate in training and professional development activities to enhance product knowledge and customer service skills.

Requirements

  • Fluency in Italian and strong English communication skills, both written and spoken, are essential.
  • Previous experience in customer service, especially in online retail or e-commerce, is preferred.
  • Strong problem-solving skills with a focus on providing effective solutions to customer queries.
  • Excellent communication and interpersonal skills to connect with customers professionally and empathetically.
  • Able to manage multiple inquiries efficiently in a fast-paced remote work environment.
  • Attention to detail and strong organizational skills for maintaining accurate customer records.
  • A genuine passion for retail and helping customers achieve a fulfilling shopping experience.

Benefits

  • Performance bonus.
  • Transportation bonus.
  • Private healthcare benefits.
  • Two additional salaries per year.
  • Fully paid training by certified instructors.


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service Ambassador\Are you passionate about delivering exceptional customer experiences? We're looking for a highly skilled Customer Service Ambassador to join our team.\Management of incoming calls and communication with customers via phone, email, or chat\ Identify and assess customers' needs to achieve satisfaction and build sustainable...


  • Athens, Attica, Greece beBeeAmbassador Full time

    Job Title: Customer Service AmbassadorJob DescriptionThe role of a Customer Service Ambassador is to provide exceptional support to clients in a fast-paced environment. As a key member of the team, you will be responsible for delivering personalized solutions that meet and exceed client expectations.Required Skills and QualificationsLanguage Proficiency:...


  • Athens, Attica, Greece beBeeCustomer Full time

    French Speaking Customer Service RepresentativeWe are seeking a highly skilled and passionate French speaking customer service representative to join our dynamic team. As a key member of our online retail department, you will be responsible for delivering exceptional customer experiences to our French speaking clients.Key Responsibilities:Provide outstanding...


  • Athens, Attica, Greece beBeeCustomer Full time

    As a customer service representative for an online retail department, this role offers a unique opportunity to interact with Czech-speaking customers and provide exceptional service.Job DescriptionDeliver outstanding customer service through various communication channels including phone, email, and chat.Assist customers with inquiries related to online...


  • Athens, Attica, Greece beBeeAmbassador Full time

    Job DescriptionAs a Flight Ambassador, you will be responsible for delivering exceptional customer service to passengers on board Singapore Airlines. Your primary objective is to ensure that every flight is an amazing experience for our customers.You will work collaboratively with our team to provide seamless and comfortable experiences for passengers. This...


  • Athens, Attica, Greece beBeeCustomer Full time

    Do you have a passion for delivering exceptional customer service in a dynamic online retail environment?As a Nordic Speaking Customer Service Representative, you will play a vital role in assisting customers from Nordic countries with their online purchases, product details, and order-related issues. Your excellent communication skills, both written and...


  • Athens, Attica, Greece beBeeCustomerService Full time

    We are seeking a highly skilled Customer Service Representative to join our team in the Online Retail department. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication and issue resolution.Job Description:In this role, you will be the first point of contact for...


  • Athens, Attica, Greece beBeeCustomer Full time

    Are you passionate about delivering exceptional service to customers in a luxury retail environment?We are seeking a highly skilled Nordic Speaking Customer Support representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch assistance to our clients in their native language.About the...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Job Title:Ambassador of Excellent Customer Service for Singapore Airlines• Providing top-notch customer service to passengers in the Dutch language, ensuring seamless travel experiences.About the Role:We are seeking a skilled and experienced customer service professional to join our team as an Ambassador of Excellent Customer Service for Singapore...


  • Athens, Attica, Greece beBeeFashion Full time

    German Speaking Customer Service Representative for FashionWe are currently searching for a highly motivated and fluent German speaking customer service representative to join our team in the fashion industry.Job Description:The successful candidate will be responsible for delivering exceptional customer service to German speaking clients via phone, email,...