Retail Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

As a customer service representative for an online retail department, this role offers a unique opportunity to interact with Czech-speaking customers and provide exceptional service.

Job Description
  • Deliver outstanding customer service through various communication channels including phone, email, and chat.
  • Assist customers with inquiries related to online orders, product information, and site navigation.
  • Manage order processing, returns, and exchanges while ensuring compliance with company policies.
  • Provide support for troubleshooting issues encountered during the online shopping experience.
Required Skills and Qualifications
  • Fluency in Czech and English, both written and spoken.
  • Experience in customer service, particularly in the retail or e-commerce sectors, is preferred.
  • Strong communication skills and a customer-oriented approach.
  • Ability to troubleshoot and resolve issues efficiently.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons and discounts


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