
Retail Customer Service Representative
1 day ago
As a customer service representative for an online retail department, this role offers a unique opportunity to interact with Czech-speaking customers and provide exceptional service.
Job Description- Deliver outstanding customer service through various communication channels including phone, email, and chat.
- Assist customers with inquiries related to online orders, product information, and site navigation.
- Manage order processing, returns, and exchanges while ensuring compliance with company policies.
- Provide support for troubleshooting issues encountered during the online shopping experience.
- Fluency in Czech and English, both written and spoken.
- Experience in customer service, particularly in the retail or e-commerce sectors, is preferred.
- Strong communication skills and a customer-oriented approach.
- Ability to troubleshoot and resolve issues efficiently.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package
- Free Greek Lessons and discounts
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