Multilingual Customer Support Specialist

1 week ago


Athens, Attica, Greece Cross Border Talents Full time
Customer Service Representative (Native Polish)

Location: Athens, Greece
Job Type: Full-time

Position Overview:

We are seeking a highly skilled and multilingual Customer Service Representative to join our team. As the first point of contact for our Polish-speaking customers, you will be responsible for resolving inquiries, addressing customer concerns, and ensuring that all interactions align with our commitment to high-quality service.

Key Responsibilities:
  • Provide excellent customer service via phone, email, and chat in Polish.
  • Resolve customer issues, complaints, and questions promptly and professionally.
  • Assist customers with product inquiries, order tracking, and account management.
  • Document and track customer interactions, feedback, and issues in our CRM system.
  • Escalate unresolved issues to the appropriate team members or departments.
  • Maintain knowledge of our products, services, and policies to ensure accurate and up-to-date information is provided.
  • Assist with additional administrative tasks as needed.
Requirements:
  • Native fluency in Polish (spoken and written) is a must.
  • Strong command of English for internal communication and reporting.
  • Excellent communication and interpersonal skills.
  • Customer-focused attitude with a strong problem-solving ability.
  • Ability to work independently and in a team environment.
  • Experience in a customer service role (preferred but not required).
  • Ability to manage multiple tasks and work in a fast-paced environment.
  • Proficiency in using CRM software and Microsoft Office Suite (or similar tools).
What We Offer:
  • Competitive salary: €40,000 - €60,000 per year, depending on experience.
  • Opportunity for career growth and development.
  • Friendly and supportive work environment.
  • Flexible working hours and remote work options.
  • Ongoing training and professional development.


  • Athens, Attica, Greece Cross Border Talents Full time

    Exciting Opportunities for Multilingual ProfessionalsWe are seeking highly skilled and motivated multilingual professionals to join our team as Customer Support Specialists. This is an excellent opportunity to work with a dynamic company in the heart of Europe, supporting clients across various industries.About UsCross Border Talents is a leading provider of...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Eco Plus Solutions AB is looking for a talented Multilingual Customer Support Specialist to join our team in Athens, Greece.About the Role:As a Danish-Speaking Customer Advisor, you will be responsible for delivering exceptional customer service and support to our Danish-speaking clients. Your main tasks will involve:Providing personalized assistance to...


  • Athens, Attica, Greece Best Hire Full time

    Best Hire is seeking a highly motivated and skilled Multilingual Customer Experience Specialist to join our team in Athens, Greece.About the Company:We are a leading international company offering exciting opportunities for career growth and development.Position Overview:The successful candidate will be responsible for providing top-notch customer service to...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    About UsEco Plus Solutions AB is a leading player in the social media industry, dedicated to providing innovative solutions and outstanding customer experiences.Job DescriptionWe are seeking an Italian-Speaking Customer Advisor to join our vibrant team in Athens, Greece. As a Multilingual Customer Experience Specialist, you will be responsible for delivering...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Job OverviewWe are seeking a highly motivated and skilled Multilingual Tourism Support Specialist to join our team in Athens, Greece. As a key member of our tourism initiative, you will be responsible for providing exceptional customer service to German-speaking tourists visiting Athens.About UsEco Plus Solutions AB is a prominent player in the tourism...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Are you a German speaker looking to start a remote career in the automotive industry? Eco Plus Solutions AB is seeking a Multilingual Automotive Service Specialist to join their virtual team in Athens, Greece. This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working...


  • Athens, Attica, Greece Cross Border Talents Full time

    Company OverviewCross Border Talents is a dynamic company that offers exciting opportunities for multilingual professionals to grow and develop their careers.About the RoleWe are seeking a highly skilled Multilingual Customer Support Expert to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing...


  • Athens, Attica, Greece Best Hire Full time

    About Best Hire, an international company based in various locations.We are currently seeking a highly motivated and experienced Multilingual Customer Support Representative to join our team in Athens, Greece. **Job Overview:**This is an excellent opportunity for a dynamic professional who is fluent in French and possesses strong communication skills to...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Multilingual Customer Support Representative - PolishLocation: Athens, GreeceJob Type: Full-timeSalary: €35,000 - €45,000 per annum, based on experienceJob Description:We are seeking a highly skilled and multilingual customer support representative to join our team at Cross Border Talents. As a key member of our customer support team, you will...


  • Athens, Attica, Greece Best Hire Full time

    Location: Athens, GreeceThis is a full-time position for a German-speaking customer support representative. The ideal candidate will be fluent in German and proficient in English.The role involves providing exceptional support to German-speaking customers via phone, email, or chat. You will assist with inquiries, technical issues, and product/service-related...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Multilingual Customer Support Expert to join our team at Cross Border Talents in Athens, Greece. As a Customer Service Advisor, you will play a pivotal role in delivering outstanding support and building trust with our customers.Key Responsibilities:Handle customer interactions efficiently and professionallyProvide accurate...


  • Athens, Attica, Greece CBT Full time

    At CBT, we are seeking a highly skilled and customer-focused Multilingual Customer Support Representative to join our team in Athens, Greece. As a key member of our web services support team, you will be responsible for delivering exceptional support to Dutch-speaking clients via various communication channels.About the RoleThis is an excellent opportunity...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Italian Customer Support SpecialistOverviewCross Border Talents is seeking a highly skilled and fluent Italian-speaking customer support specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing exceptional service to our Italian-speaking clients via phone, email, and...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Multilingual Customer Experience AssociateWe are seeking a dedicated and customer-focused professional to join our dynamic support team at Cross Border Talents.The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide...


  • Athens, Attica, Greece Cross Border Talents Full time

    Cross Border Talents is seeking an experienced Multilingual Customer Service Representative to join our dynamic team in Athens. This role is ideal for enthusiastic language experts who want to deliver top-notch customer service in a fast-paced and creative environment.About the Role:We are looking for a skilled candidate with fluent Danish skills to provide...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Job DescriptionWe are seeking a Customer Support Specialist with proficiency in the Italian language to join our team in Athens, Greece.Company OverviewEco Plus Solutions AB is a leading player in the social media industry, dedicated to delivering innovative solutions and exceptional customer experiences. Our focus on fostering connections and empowering...


  • Athens, Attica, Greece Best Hire Full time

    Best Hire is seeking a highly skilled Remote German Customer Support Specialist to join our team. This is a full-time opportunity that offers the chance to work from the comfort of your home while assisting customers with their travel needs.


  • Athens, Attica, Greece Cross Border Talents Full time

    Embracing a challenging career opportunity as a Global Customer Support Professional with Cross Border Talents in Athens, Greece. This role offers a salary package including a base salary of €1300 gross per month and daily benefits.The ideal candidate will possess fluency in Dutch and English to provide top-notch support to customers ensuring a positive...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job OverviewWe are seeking a skilled and multilingual customer support specialist to join our team at Cross Border Talents. As an Italian speaker, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key ResponsibilitiesProvide timely and effective solutions to customer inquiries and resolve issues...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job SummaryWe are seeking a skilled Multilingual Customer Service Representative to join our team at Cross Border Talents. This role is an exciting opportunity for a customer-focused professional to provide exceptional service and support to our diverse client base.About the RoleThe successful candidate will be responsible for responding to customer...