Multilingual Customer Support Specialist

3 days ago


Athens, Attica, Greece Cross Border Talents Full time
Exciting Opportunities for Multilingual Professionals

We are seeking highly skilled and motivated multilingual professionals to join our team as Customer Support Specialists. This is an excellent opportunity to work with a dynamic company in the heart of Europe, supporting clients across various industries.

About Us

Cross Border Talents is a leading provider of multilingual solutions, connecting talented individuals with businesses looking for expertise in multiple languages. Our mission is to provide exceptional support to our clients while fostering a collaborative environment that promotes growth and development.

Job Description

This role involves providing top-notch customer service to clients in German, Dutch, or Flemish languages. You will be part of a diverse team, working closely with colleagues from various countries to deliver seamless solutions.

Responsibilities:
  • Providing high-quality customer support via phone, email, or chat in German, Dutch, or Flemish languages.
  • Responding to client inquiries and resolving issues efficiently.
  • Maintaining accurate records of client interactions and communication.
Requirements:
  • Native fluency in German, Dutch, or Flemish, with strong English language skills (B2).
  • At least 6 months to 1 year of experience in customer-facing roles, such as sales, marketing, or technical support.
  • A minimum education level of MBO (Secondary vocational education) or High school diploma.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Familiarity with technology, including CRM systems and cloud-based tools.
What We Offer:
  • A competitive salary package, ranging from €35,000 to €45,000 per annum, depending on location and experience.
  • A comprehensive relocation package, including accommodation assistance, flight reimbursement, and visa sponsorship.
  • The opportunity to work with a diverse team, contributing to a dynamic and fast-paced environment.
  • Ongoing training and professional development opportunities.


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