Customer Support Specialist
2 weeks ago
Grow-Talent is working with a leading outsourcing/BPO company to recruit a German-speaking Technical Customer Support professional for their offices in Thessaloniki.
Estimated annual salary: €25,000 - €35,000 (depending on experience).
Job DescriptionAs a Technical Customer Support specialist, you will interact with users through various channels, analyze and evaluate user account setups, troubleshoot technical questions, and escalate complex issues.
- You will communicate effectively with users via email, phone, and chat.
- Using your analytical skills, you will recommend solutions based on user-specific account setups and previous interactions.
- You will troubleshoot technical questions related to software, hardware, and logistics.
- In case of complex issues, you will escalate them and provide context for the escalation.
To be successful in this role, you should have:
- Native or fluent proficiency in German (oral and written) and English (C1 level or higher).
- Prior experience in customer-facing roles (B2B or B2C).
- A basic understanding of coding and ability to read code.
- Experience in multi-channel customer support.
- Excellent communication and problem-solving skills.
- Able to work through complex technical problems.
- Strong attention to detail.
- Flexibility to work a standard Monday-to-Friday schedule (09 AM - 06 PM).
This role offers:
- An excellent remuneration package based on experience, skills, and performance.
- The opportunity to join a dynamic and creative team with a positive atmosphere.
- A referral program.
- Relocation support.
- Guidance and tools to help you reach your full potential.
-
Customer Support Specialist
4 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeTransform the gaming experience for users worldwide with our dynamic partner company, a leading BPO provider excelling in delivering exceptional customer experiences. We seek a dedicated Customer Support Specialist to provide top-notch email support for Valve's gaming platforms.Job Overview:As a Customer Support Specialist, your mission is to deliver fast...
-
Technical Support Specialist
4 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Thessaloniki, Greece. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients.
-
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeCompany OverviewWe are a global talent acquisition company, Cross Border Talents, dedicated to connecting top professionals with exciting opportunities. Our mission is to empower individuals to thrive in their careers while contributing to the success of our clients.About the RoleThis French Customer Support Specialist position is an excellent opportunity...
-
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeLooking for a new challenge as a French Technical Customer Support Specialist? We're seeking a highly motivated and experienced professional to join our team in Thessaloniki, Greece. As a Technical Customer Support Specialist, you will be the first point of contact for our users, providing them with exceptional support across various channels.About the...
-
Customer Support Specialist
4 weeks ago
Thessaloniki, Central Macedonia, Greece Best Hire Full timeAre you passionate about delivering exceptional customer experiences? Best Hire is seeking a highly skilled Customer Support Specialist to join our team in Thessaloniki, Greece. As an Italian language expert, you will play a critical role in ensuring the highest level of satisfaction for our Italian-speaking clients.Key ResponsibilitiesProvide top-notch...
-
Technical Customer Support Specialist in Greece
2 weeks ago
Thessaloniki, Central Macedonia, Greece Grow-Talent Full timeGrow-Talent.com is partnering with a leading outsourcing/BPO company to find a skilled German-speaking Technical Customer Support specialist for their offices in Thessaloniki, Greece.The successful candidate will be employed on a full-time basis and receive a competitive base salary.Key Responsibilities:Interacting with customers through various channels,...
-
IT Support Specialist
4 weeks ago
Thessaloniki, Central Macedonia, Greece Munay Global Services Full timeWe're seeking a skilled IT Support Specialist to join our team at Munay Global Services in Thessaloniki, Greece. This is an excellent opportunity for candidates with prior experience in technical support.What You'll Do:Troubleshoot technical issues and provide expert guidance to clients on product features.Collaborate closely with engineering and product...
-
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeJob Title: German Technical Support Specialist in ThessalonikiEstimated Salary: €35,000 - €50,000 per year, depending on experience.About the RoleWe are seeking a highly skilled and experienced German-speaking Technical Customer Support Specialist to join our team in Thessaloniki. As a Technical Customer Support Specialist, you will be responsible for...
-
Customer Support Professional
4 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeJob Title: Technical Support Specialist Email Support (Portuguese & English)Project: Comprehensive Email Support for Gaming SolutionsAbout Us:We are collaborating with a leading BPO provider recognized for its exceptional customer service and innovative solutions in the gaming industry. Our team focuses on email support for Valve, a global leader in digital...
-
Business Development Support Specialist
7 days ago
Thessaloniki, Central Macedonia, Greece VIPA Group Full timeWe are seeking a highly skilled Business Development Support Specialist to join our team at VIPA Group in Thessaloniki, Greece. About the RoleThis is an exciting opportunity for a professional with excellent communication and organizational skills to support our business development initiatives. The ideal candidate will be working on a shift of 9:00-17:00,...
-
Global Travel Support Specialist
5 days ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeTravel Expert for German-Speaking CustomersWe are seeking a highly motivated and results-driven individual to join our dynamic team as a Global Travel Support Specialist. As the face of our travel portal, you will provide world-class support to our German-speaking customers.About the Role:Main Responsibilities:Provide exceptional customer service by...
-
Technical Support Specialist
4 weeks ago
Thessaloniki, Central Macedonia, Greece Grow-Talent Full timeGrow-Talent.com is partnering with a leading BPO company in Thessaloniki to find a skilled Technical Customer Support professional.Job Summary:We are seeking an experienced Technical Customer Support specialist to join our client's team in Thessaloniki. The successful candidate will provide top-notch support to clients via various channels, utilizing their...
-
Technical Support Specialist
3 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeTechnical Support Specialist - Email Service ExpertWe are seeking a dedicated Technical Support Specialist to join our team at Cross Border Talents. As a Technical Support Specialist, your mission will be to provide top-notch email support, assisting clients with technical issues related to Valve's gaming platforms.About the RoleEmail-Only Support: Deliver...
-
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeCompany Overview: As a German-speaking Technical Customer Support Specialist, you will be part of Cross Border Talents' vibrant team in Thessaloniki. Our company is dedicated to providing top-tier assistance to our users, and we are looking for an individual who shares our passion for technology and customer service. Salary: A competitive remuneration...
-
Technical Support Specialist German
4 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeWe are seeking an experienced Technical Support Specialist to join our team in Thessaloniki, Greece.About the RoleAs a key point of contact for clients seeking technical assistance, you will serve as a trusted advisor and problem solver. Your expertise and communication skills will be crucial in ensuring seamless client interactions and fostering long-term...
-
Thessaloniki, Central Macedonia, Greece Grow-Talent Full timeGrow-Talent.com is collaborating with a leading outsourcing/BPO company to find an experienced French-speaking Technical Customer Support professional for their offices in Thessaloniki.The position offers a competitive base salary and the opportunity to work as part of a dynamic team in a friendly and creative atmosphere.Job Description:Provide technical...
-
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeCompetitive remuneration package: An estimated salary for this role is approximately €38,000 - €42,000 per year, depending on experience and performance.About the RoleWe are seeking a skilled French Technical Customer Support Specialist to join our team in Thessaloniki. As the primary point of contact for our users, you will provide exceptional support...
-
Thessaloniki, Central Macedonia, Greece Grow-Talent Full timeGrow-Talent.com is partnering with a leading global outsourcing company to find a highly skilled French-speaking Technical Customer Support professional for their office in Thessaloniki, Greece.Compensation: A competitive base salary of approximately 25,000 EUR per year, considering the location and industry standards.The ideal candidate will possess...
-
Technical Support Specialist Email Expert
4 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeJob OverviewThis is a fantastic opportunity to work as a Technical Support Specialist for a leading BPO provider specializing in delivering exceptional customer experiences. As a pioneer in digital distribution and online gaming, we are seeking a dedicated professional to provide top-notch email support to clients encountering technical issues with Valves...
-
Sales Support Specialist
3 weeks ago
Thessaloniki, Central Macedonia, Greece VIPA Group Full timeDiscover a challenging and rewarding role as a Sales Support Specialist with the VIPA Group in Thessaloniki, Greece.">We are seeking a highly skilled professional to join our team and support our traders in all matters of order follow-up. As a key member of our commercial team, you will be responsible for communicating with suppliers regarding product...
