Polish Customer Support Specialist

2 weeks ago


Athens, Attica, Greece CBT Full time

At CBT, we are seeking a skilled Polish Customer Support Specialist to join our team in Athens, Greece. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has fluency in Polish.

Company Overview:

CBT is a dynamic company that values collaboration, creativity, and customer satisfaction. We offer a unique chance to work remotely from home in Athens and be part of a friendly, international team.

Job Summary:

This role involves providing high-quality customer support to Polish-speaking clients via phone, email, and chat. You will be responsible for resolving customer issues efficiently, ensuring prompt and professional responses to inquiries.

Required Skills and Qualifications:

  • Fluent Polish: Native or near-native proficiency in both spoken and written Polish
  • B2 English Proficiency: A solid command of English for internal communication and documentation
  • Customer Service Experience: Prior experience in customer service is a plus, but not a requirement
  • Communication Skills: Strong written and verbal communication skills to engage effectively with customers and team members
  • Problem-Solving Abilities: Ability to quickly understand and resolve customer issues

Estimated Salary:

Ranging from €25,000 to €35,000 per year, depending on experience

Benefits:

  • Competitive Salary
  • Career Development Opportunities
  • Remote Work Arrangement
  • Health Insurance
  • Team Environment

Work Schedule:

Flexible shifts within Monday to Friday, 09:00 - 20:00



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