Customer Experience Advocate

1 day ago

Athens, Attica, Greece beBeeSupport Full time
Job Description

We're on a mission to empower customers through exceptional support.

As a key member of our Support team, you'll play a pivotal role in ensuring our customers' happiness. Your primary responsibility will be to assist customers in using our products effectively, providing timely and accurate solutions to their inquiries.

Responsibilities:

  • Deliver prompt and professional support via email, chat, and phone.
  • Prioritize tasks efficiently, utilizing tools like Asana to stay organized and focused.
  • Collaborate with cross-functional teams to resolve complex issues and improve customer satisfaction.
  • Contribute to the development of knowledge base articles, helping customers find answers quickly and easily.
  • Stay up-to-date with product features and functionality, becoming an expert in our platforms.

Required Skills & Qualifications

  • Fluent English language skills (native or near-native level).
  • At least 2 years of experience in customer support, preferably in a software company.
  • Proven problem-solving skills, with the ability to analyze issues, develop creative solutions, and communicate them effectively.
  • Strong emotional intelligence, with a passion for delivering exceptional customer experiences.
  • Able to work flexible hours, including evening shifts and occasional on-site presence.

Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package, designed to enhance your productivity and contribute to your professional growth.

  • Competitive compensation packages.
  • Private health insurance plan.
  • Meal allowance.
  • Complimentary meals at the office.
  • Access to our in-house blood bank.
  • Professional development initiatives.
  • Gorgeous office space or hybrid work options.
  • Vibrant working environment.
  • Work/life balance.

Others

We're committed to fostering a safe, healthy, and inclusive work environment, where you can thrive and grow as a professional. Join us in our mission to democratize training and make a lasting impact on millions of lives globally.

  • Auto Service Customer Advocate

    2 days ago

    Athens, Attica, Greece beBeeAutomotive Full time

    Are you passionate about delivering exceptional customer experiences and possess fluency in Spanish?Auto Service Customer Advocate OpportunityWe are seeking a highly skilled Auto Service Customer Advocate to join our dynamic team. As a key member of our customer-facing division, you will be responsible for providing top-notch service to our Spanish-speaking...

  • Strategic Customer Experience Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Customer Experience Analyst Role">We are seeking an experienced Customer Experience Analyst to join our Insights team. As a key member of this team, you will play a pivotal role in providing clarity and insights into the shopping experience of customers across multiple markets, devices, platforms, and languages.The successful candidate will be responsible...

  • Exceptional Customer Experience Advocate

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Nordic Speaking Customer Service Representative">Are you a customer service expert looking to expand your professional horizons in a culturally rich environment?">We are seeking a highly skilled Nordic-speaking customer service representative to join our team based in Athens, Greece.">You will be responsible for delivering exceptional support to our diverse...

  • German Speaking Sustainability Advocate

    1 day ago

    Athens, Attica, Greece beBeeSustainability Full time

    Job Title: Sustainability AdvocatePatrique Mercier Recruitment is seeking an exceptional German-speaking customer service professional to join our Eco-Friendly Products team.About the RoleThis pivotal position involves engaging with customers who are passionate about sustainability and environmentally friendly products. Your primary responsibility will be to...

  • Eco-Friendly Customer Advocate

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Customer Service Representative for Eco-Friendly ProductsWe are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for those who share our commitment to sustainability and delivering exceptional customer experiences.About the RoleThis position involves assisting customers with...

  • Customer Experience Ambassador

    2 days ago

    Athens, Attica, Greece beBeeHospitality Full time

    Hotel Reservations & Hospitality RepresentativePatrique Mercier Recruitment is excited to offer an opportunity for Hebrew-speaking individuals to join our Hotel Reservations & Hospitality Department as a Customer Service Representative. As the first point of contact for customers seeking assistance with hotel reservations, you will provide top-notch service...

  • Customer Experience Expert

    2 days ago

    Athens, Attica, Greece beBeecustomer Full time

    Customer Service RepresentativeWe are seeking a customer-focused professional to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through inbound communication channels.Your primary focus will be on handling inbound queries and providing timely...

  • Automotive Customer Service Advocate

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time

    Spanish Speaking Customer Service RepresentativePatrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Car Rental Department of a leading car rental company.About This RoleThis role is ideal for individuals who are dedicated to delivering exceptional service and enjoy...

  • Customer Service Advocate

    2 days ago

    Athens, Attica, Greece beBeeDigitalMarketing Full time

    German Speaking Customer Service RepresentativeWe are seeking a skilled German speaking customer service representative to join our digital marketing team. As a key member of our support team, you will be responsible for providing exceptional customer service and assistance related to digital marketing strategies and SEO solutions.Key...

  • Customer Experience Expert

    2 days ago

    Athens, Attica, Greece beBeeStrategist Full time

    Customer Journey Strategist Delivering exceptional customer experiences through strategic planning and execution. As a key member of our team, you will play a vital role in shaping the customer journey by translating business goals into actionable strategies. Your expertise in CRM and customer journeys will help us create seamless, personalized experiences...