Exceptional Customer Experience Advocate

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Nordic Speaking Customer Service Representative

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Are you a customer service expert looking to expand your professional horizons in a culturally rich environment?

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We are seeking a highly skilled Nordic-speaking customer service representative to join our team based in Athens, Greece.

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You will be responsible for delivering exceptional support to our diverse clientele via telephone, email, and chat while maintaining a seamless and satisfying experience.

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This role offers a unique opportunity to develop your career in an exciting international setting while immersing yourself in the vibrant culture and beauty of Athens.

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Responsibilities

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  • Provide top-notch customer service to clients speaking Nordic languages.">
  • Address customer inquiries, troubleshoot issues, and offer effective solutions.">
  • Maintain in-depth knowledge of our products and services.">
  • Keep detailed records of customer interactions in our CRM system.">
  • Collaborate with team members to identify areas for service improvement.">
  • Engage in continuous learning through training sessions.">
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Requirements

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  • Fluent in one or more Nordic languages (Danish, Finnish, Norwegian, Swedish) and proficient in English.">
  • Exceptional communication and interpersonal skills with a strong commitment to customer service.">
  • Ability to work collaboratively in a diverse team environment.">
  • Strong problem-solving abilities and attention to detail.">
  • Previous experience in customer service is preferred.">
  • Familiarity with CRM systems and communication tools is a plus.">
  • A positive, adaptable attitude, and enthusiasm for engaging with customers from various backgrounds.">
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Benefits

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  • Private Health Insurance">
  • Training & Development">
  • Performance Bonus">
  • 2 Extra Salaries Per Year">
  • Fully Paid Training">
  • Great Salary">
  • Fully Paid Relocation Package (flight, transfer, and hotel)">
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What We Offer

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In addition to the benefits listed above, we provide a supportive work environment that fosters growth and development.

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As a member of our team, you will have opportunities to learn and improve your skills while contributing to the success of our organization.

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We value diversity and inclusion and strive to create a workplace where everyone feels welcome and valued.

"]},

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