Delivering Exceptional Customer Experiences
1 day ago
Spanish Speaking Customer Service Professional
Job Description:We are seeking a dedicated individual to join our customer service team as a Spanish-speaking customer service representative. As a key member of our team, you will be responsible for assisting our Spanish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.
Your primary role will be to respond to customer inquiries via phone, email, and live chat in a timely and professional manner. You will also provide accurate information about our products, services, and company policies, while troubleshooting and resolving customer issues effectively.
In addition, you will participate in the improvement of procedures followed in daily work, ensuring that we maintain the highest level of service quality.
Required Skills and Qualifications:
- Fluency in Spanish and English (both written and verbal) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or a related field is preferred but not required.
- Ability to multitask and work in a fast-paced environment.
- Excellent problem-solving abilities.
- Availability to work 24/7/365 to ensure continuous support.
Benefits:
- Competitive salary.
- Benefits and discounts (phone plans, meal tickets etc).
- Career development opportunities.
- Continuous training.
- Contract of indefinite duration through our partners.
- The opportunity to become a part of a dynamic team.
- Hybrid working model.
Do you have what it takes to deliver exceptional customer service and thrive in a fast-paced environment? We would love to hear from you
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