Delivering Exceptional Customer Experiences in the Food Delivery Industry
1 day ago
We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist for our Food Delivery Service. In this role, you will be responsible for providing exceptional support to our Nordic-speaking customers through various communication channels.
The ideal candidate will have a strong commitment to delivering high-quality customer service, excellent communication and interpersonal skills, and the ability to work effectively in a dynamic environment.
Key Responsibilities:- Provide exceptional customer support to Nordic-speaking clients through various communication channels.
- Assist customers with inquiries related to food delivery, ensuring satisfaction and timely service.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Take part in ongoing training to stay updated on product offerings and industry trends.
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential. Please state your nationality and native language in your application.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a cheerful demeanor.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a dynamic environment and adapt to changing priorities.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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