
Auto Service Customer Advocate
1 day ago
Are you passionate about delivering exceptional customer experiences and possess fluency in Spanish?
Auto Service Customer Advocate OpportunityWe are seeking a highly skilled Auto Service Customer Advocate to join our dynamic team. As a key member of our customer-facing division, you will be responsible for providing top-notch service to our Spanish-speaking clients in the automotive industry.
About the Role- Deliver personalized support to customers through various channels, including phone, email, and chat.
- Assist clients with inquiries regarding automotive products and services.
- Address customer complaints and resolve issues promptly and professionally.
- Maintain thorough knowledge of our automotive offerings to effectively assist clients.
- Document customer interactions accurately and contribute to continuous improvement efforts.
- Fluency in Spanish and English, both written and spoken.
- Prior experience in customer service, preferably in the automotive or related industry.
- Strong communication and interpersonal skills.
- Ability to troubleshoot issues and provide effective solutions.
- Proficiency in customer service software and Microsoft Office applications.
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Fully Paid Relocation Package
- Free Greek Lessons and Discounts
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