Auto Service Customer Advocate

1 day ago


Athens, Attica, Greece beBeeAutomotive Full time

Are you passionate about delivering exceptional customer experiences and possess fluency in Spanish?

Auto Service Customer Advocate Opportunity

We are seeking a highly skilled Auto Service Customer Advocate to join our dynamic team. As a key member of our customer-facing division, you will be responsible for providing top-notch service to our Spanish-speaking clients in the automotive industry.

About the Role
  • Deliver personalized support to customers through various channels, including phone, email, and chat.
  • Assist clients with inquiries regarding automotive products and services.
  • Address customer complaints and resolve issues promptly and professionally.
  • Maintain thorough knowledge of our automotive offerings to effectively assist clients.
  • Document customer interactions accurately and contribute to continuous improvement efforts.
Requirements
  • Fluency in Spanish and English, both written and spoken.
  • Prior experience in customer service, preferably in the automotive or related industry.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot issues and provide effective solutions.
  • Proficiency in customer service software and Microsoft Office applications.
Benefits
  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • Fully Paid Relocation Package
  • Free Greek Lessons and Discounts


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