Eco-Friendly Customer Advocate

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Customer Service Representative for Eco-Friendly Products

We are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for those who share our commitment to sustainability and delivering exceptional customer experiences.

About the Role

This position involves assisting customers with inquiries related to our eco-friendly product offerings, providing guidance and support to ensure a stellar shopping experience. As a key member of our customer service team, you will be responsible for delivering exceptional support to Polish-speaking clients through various channels (phone, email, chat).

Key Responsibilities:
  • Customer Support: Provide timely and effective support to customers, resolving any issues or concerns they may have about our eco-friendly products.
  • Product Information: Offer accurate and up-to-date information about our eco-friendly products, including features, benefits, and usage guidelines.
  • Documentation: Maintain accurate records of customer interactions, including feedback and suggestions for improvement.
Requirements:
  • Language Skills: Fluency in Polish (both written and spoken) is required.
  • Culture Fit: Strong passion for customer service and sustainability.
  • Previous Experience: Previous experience in customer service is beneficial but not required.
Benefits:
  • Professional Development: Opportunities for training and development to enhance your skills and knowledge.
  • Competitive Compensation: Above-average salary and performance bonuses.
  • Relocation Package: Fully paid relocation package, including flights, transfers, and hotel accommodation.


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