Ride-Sharing Customer Experience Specialist

2 days ago

Athens, Attica, Greece beBeeCustomer Full time

Experience the thrill of shaping user experiences in a fast-paced transportation industry.

As a Nordic Speaking Customer Support Representative for our Ride-Sharing App Department, you will be the face of our brand, delivering exceptional support to users from the Nordic region. Your fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) is essential in this role, and we encourage applicants with native language proficiency to apply.

This exciting position offers an opportunity to work collaboratively with team members to achieve service goals and enhance overall customer satisfaction. You will be responsible for providing top-notch support via various communication channels, ensuring a seamless experience for our users.

Responsibilities:
  • Deliver outstanding customer support to users via phone, email, and chat platforms.
  • Assist customers with inquiries and issues related to the ride-sharing app, maintaining a positive tone and attitude throughout interactions.
  • Document customer interactions accurately in our CRM system, utilizing key performance indicators to track progress and identify areas for improvement.
  • Collaborate with internal teams to resolve complex issues and provide timely updates to customers.
  • Participate in ongoing training to stay informed about product updates, industry trends, and best practices in customer support.

Requirements:

  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is required.
  • A strong passion for delivering exceptional customer experiences and staying up-to-date with industry developments.
  • Previous experience in customer-facing roles is highly valued but not necessary.
  • Excellent communication and interpersonal skills, with the ability to adapt to diverse personalities and situations.
  • A collaborative mindset, comfortable working in a fast-paced environment.
  • Strong analytical skills and attention to detail, with a focus on problem-solving and resolution.

Benefits:

• Comprehensive Health Insurance

• Ongoing Training & Development Opportunities

• Performance-Based Bonus Structure

• Relocation Package (flight, transfer, hotel)

• Free Language Courses

  • Ride-Sharing Customer Experience Representative

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    At our organization, we are looking for a dedicated customer support professional to join our team in the Ride-Sharing App Department. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.ResponsibilitiesProvide top-notch customer service to clients utilizing...

  • Ride-Sharing App Customer Experience Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Czech Speaking Customer Support Representative for Ride-Sharing AppJob Description:We are seeking a highly skilled Czech-speaking customer support representative to join our team in the ride-sharing app department. The ideal candidate will be passionate about technology and urban mobility, with exceptional communication skills and a focus on delivering...

  • Ride-Sharing Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeDutch Full time

    Support Representative for Ride-Sharing App DepartmentWe are seeking a highly skilled and experienced support representative to join our ride-sharing app department. As a key member of our team, you will play a vital role in providing exceptional customer service to users of our platform.Key Responsibilities:Provide high-quality support to customers via...

  • Ride-Sharing Customer Support Representative

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    We are seeking a highly skilled and multilingual customer support representative to join our team in the ride-sharing industry.Job DescriptionThe ideal candidate will be responsible for delivering exceptional customer service to German-speaking users via phone, email, and chat. You will assist customers with inquiries related to ride-sharing operations, app...

  • Ride-Sharing Customer Service Expert

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Ride-Sharing App Support Representative OpportunityThis position involves delivering top-notch customer service to Portuguese-speaking clients who utilize the ride-sharing app.Support customers with inquiries related to app features, ride bookings, and payment issues via phone, email, or chat.Effectively handle customer complaints and resolve issues to...

  • Dutch Speaking Customer Experience Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time

    Ride-Sharing Support Specialist OpportunityAt our company, we're passionate about delivering exceptional customer experiences. We're now seeking a highly skilled Ride-Sharing Support Specialist to join our dynamic team.Key Responsibilities:Provide top-notch support via phone, email, and chat to ride-sharing app users in Dutch.Assist with inquiries related to...

  • Ride-Sharing App Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Italian Speaking Customer Support for Ride-Sharing App DepartmentWe are seeking a skilled and enthusiastic Italian speaking customer support representative to join our team. As a key member of our ride-sharing app department, you will play a crucial role in providing exceptional customer service to Italian speaking clients.Our ideal candidate will possess...

  • Ride-Sharing App Customer Service Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Patrique Mercier Recruitment is dedicated to connecting skilled professionals with engaging career opportunities. We are currently seeking a Flemish-speaking Customer Support Representative for the Ride-Sharing App Department.Key ResponsibilitiesProvide exceptional customer support to Flemish-speaking users of the ride-sharing application via phone, email,...

  • Ride-Sharing App Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Ride-Sharing App Customer Support RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Ride-Sharing App Customer Support Representative. This role involves providing exceptional support to French-speaking users, ensuring they have a seamless and enjoyable experience with our app.Job Description:This is a...

  • Ride-Sharing Customer Support Representative

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Job Title:Ride-Sharing Customer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Ride-Sharing Customer Support Representative. In this role, you will be responsible for providing exceptional support to French-speaking customers via various channels, including phone, email, and...