Dutch Speaking Customer Experience Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time
Ride-Sharing Support Specialist Opportunity

At our company, we're passionate about delivering exceptional customer experiences. We're now seeking a highly skilled Ride-Sharing Support Specialist to join our dynamic team.

Key Responsibilities:
  • Provide top-notch support via phone, email, and chat to ride-sharing app users in Dutch.
  • Assist with inquiries related to bookings, account management, and payment issues.
  • Effectively handle and resolve customer complaints to ensure complete satisfaction.
  • Guide customers on app features and provide troubleshooting assistance.
  • Maintain accurate records of customer interactions for quality assurance purposes.
  • Collaborate with the team to enhance the user experience and improve service delivery.
Requirements:
  • Fluency in both spoken and written Dutch is essential.
  • Strong communication and problem-solving skills are necessary.
  • Previous experience in customer service or support roles is preferred.
  • Ability to work in a fast-paced environment and adapt to changes quickly.
  • Positive attitude and dedication to customer satisfaction are required.
  • Experience with ride-sharing apps or technology-related services is a plus.
  • Familiarity with customer support software and tools is beneficial.
Benefits:
  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • Relocation Package (flight, transfer, and hotel)
  • Great Salary


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