Dutch Speaking Virtual Assistant
1 day ago
We are seeking a highly skilled and motivated Dutch speaking customer support specialist to join our virtual assistant team. This role is ideal for an individual who is fluent in Dutch, has excellent communication skills, and a strong commitment to providing exceptional customer service.
As a customer support specialist, you will be responsible for assisting Dutch-speaking clients with their inquiries related to virtual assistance services. Your primary goal will be to provide timely and accurate solutions, ensuring a smooth and positive experience for our clients.
In this dynamic position, you will work closely with our team to meet service level agreements and enhance customer satisfaction. You will also participate in ongoing training to stay updated on service offerings and best practices.
Key Responsibilities:
- Provide exceptional customer support to Dutch-speaking clients through various communication channels, including email, phone, and chat.
- Assist clients with inquiries related to our virtual assistant services, ensuring timely and accurate solutions.
- Maintain comprehensive records of customer interactions in our CRM system.
- Collaborate with team members to meet service level agreements and enhance customer satisfaction.
- Participate in ongoing training to stay updated on service offerings and best practices.
Requirements:
- Fluency in Dutch (written and spoken) is essential.
- A strong commitment to providing high-quality customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Strong problem-solving abilities and attention to detail.
- Willingness to learn and adapt in a fast-paced work environment.
Benefits:
- Private health insurance
- Training & development opportunities
- Performance bonus
- Extra salaries per year fully paid training
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
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