Dutch Speaking Technical Support Representative
1 day ago
We are seeking a highly skilled Virtual Reality Customer Support Specialist to join our team. As a key member of our support team, you will be the primary point of contact for Dutch-speaking clients, guiding them through their inquiries and providing support for our innovative VR products.
The ideal candidate will have strong customer service skills, fluency in Dutch and English, and a passion for technology. You will work closely with our VR development teams to communicate customer insights and assist in problem resolution.
Responsibilities:
- Deliver exceptional customer support to Dutch-speaking clients via various communication channels.
- Assist customers with questions regarding Virtual Reality products, features, and troubleshooting.
- Guide users through installation and setup, ensuring a seamless experience.
- Document customer interactions and feedback to enhance service delivery and product quality.
- Collaborate with the VR development team to communicate customer insights and assist in problem resolution.
Requirements:
- Fluency in Dutch and English is required; knowledge of additional languages is a plus.
- Strong customer service skills and passion for technology.
- Excellent communication and interpersonal skills with an engaging and friendly attitude.
- Experience in customer support or technical support is preferred.
- Ability to troubleshoot technical issues effectively and help customers navigate challenges.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
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