Dutch Speaking Technical Support Representative

1 day ago


Athens, Attica, Greece beBeeVirtualReality Full time
Virtual Reality Customer Support Specialist

We are seeking a highly skilled Virtual Reality Customer Support Specialist to join our team. As a key member of our support team, you will be the primary point of contact for Dutch-speaking clients, guiding them through their inquiries and providing support for our innovative VR products.

The ideal candidate will have strong customer service skills, fluency in Dutch and English, and a passion for technology. You will work closely with our VR development teams to communicate customer insights and assist in problem resolution.

Responsibilities:

  • Deliver exceptional customer support to Dutch-speaking clients via various communication channels.
  • Assist customers with questions regarding Virtual Reality products, features, and troubleshooting.
  • Guide users through installation and setup, ensuring a seamless experience.
  • Document customer interactions and feedback to enhance service delivery and product quality.
  • Collaborate with the VR development team to communicate customer insights and assist in problem resolution.

Requirements:

  • Fluency in Dutch and English is required; knowledge of additional languages is a plus.
  • Strong customer service skills and passion for technology.
  • Excellent communication and interpersonal skills with an engaging and friendly attitude.
  • Experience in customer support or technical support is preferred.
  • Ability to troubleshoot technical issues effectively and help customers navigate challenges.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus


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