Dutch Speaking Entertainment Expert
14 hours ago
Are you passionate about delivering exceptional customer experiences and navigating the world of entertainment? We are seeking a talented Dutch Speaking Customer Support representative to join our team in the Streaming TV & Movie Services Department.
Job Description:
As a key member of our customer support team, you will be responsible for providing top-notch assistance to Dutch-speaking customers via phone, email, and chat. You will assist with inquiries related to streaming services, subscriptions, and technical support, effectively troubleshoot issues, and resolve customer complaints. Your excellent communication and interpersonal skills will enable you to guide customers through new features and services, enhancing their user experience.
Key Responsibilities:
- Provide exceptional customer support through various channels.
- Assist customers with inquiries related to streaming services and subscriptions.
- Effectively troubleshoot issues and resolve customer complaints.
- Guide customers through new features and services, enhancing their user experience.
Requirements:
To succeed in this role, you will need:
- Fluency in Dutch (both spoken and written).
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Interest in streaming services and familiarity with TV and movie content is an advantage.
- Excellent problem-solving skills with a focus on customer satisfaction.
Benefits:
We offer a competitive compensation package that includes:
- Private Health Insurance.
- Training & Development opportunities.
- A Performance Bonus structure.
- Two Extra Salaries Per Year.
- Fully Paid Training and Relocation Package (flight, transfer, and hotel).
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