Dutch Speaking Online Support Representative
24 hours ago
Are you passionate about delivering exceptional customer experiences in a dynamic and innovative environment? We have an exciting opportunity for a Dutch Speaking Online Support Representative to join our team.
About the RoleThis role is ideal for individuals who are fluent in both Dutch and English, with excellent communication skills and a proactive approach to problem-solving. As a Dutch Speaking Online Support Representative, you will be responsible for providing top-notch support to our Dutch-speaking clients through various communication channels, including phone, email, and chat.
You will assist clients with inquiries and technical issues related to our streaming service, help them navigate the platform, manage their subscriptions, and troubleshoot any problems they may encounter. Additionally, you will collaborate with our technical teams to escalate complex issues and ensure timely resolutions.
RequirementsTo be successful in this role, you will need:
- Fluency in Dutch and English, both written and spoken
- Previous experience in customer service, preferably in the entertainment or technology sector
- Strong communication skills and a proactive customer-oriented approach
- Ability to troubleshoot issues and provide clear guidance to clients
- Proficiency in customer service software and Microsoft Office applications
We offer a range of benefits to our employees, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons and other perks
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