Dutch Technical Support Opportunity

18 hours ago


Athens, Attica, Greece beBeeSpecialist Full time
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide high-quality assistance to Dutch-speaking customers. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring the highest level of technical support.

Responsibilities
  • Deliver top-notch technical support via various communication channels, including phone, email, and chat.
  • Efficiently diagnose and resolve technical issues related to our products and services.
  • Collaborate with engineering teams to escalate and solve complex technical concerns.
  • Accurately document customer interactions and technical issues in our CRM system.
  • Participate in continuous training to enhance product knowledge and improve support skills.
  • Provide valuable feedback and suggestions to enhance support processes and customer satisfaction.
  • Assist in onboarding and training new team members as needed.
Requirements
  • Fluency in Dutch and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Prior experience in technical support or IT is desirable but not mandatory.
  • Ability to quickly learn new technologies and processes.
  • A team-oriented approach with a genuine enthusiasm for helping others.
  • Willingness to relocate to Greece and adapt to a new cultural environment.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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