
Dutch Technical Support Opportunity
18 hours ago
We are seeking a skilled Technical Support Specialist to provide high-quality assistance to Dutch-speaking customers. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring the highest level of technical support.
Responsibilities- Deliver top-notch technical support via various communication channels, including phone, email, and chat.
- Efficiently diagnose and resolve technical issues related to our products and services.
- Collaborate with engineering teams to escalate and solve complex technical concerns.
- Accurately document customer interactions and technical issues in our CRM system.
- Participate in continuous training to enhance product knowledge and improve support skills.
- Provide valuable feedback and suggestions to enhance support processes and customer satisfaction.
- Assist in onboarding and training new team members as needed.
- Fluency in Dutch and English, both written and spoken.
- Strong technical aptitude and problem-solving skills.
- Excellent communication and customer service abilities.
- Prior experience in technical support or IT is desirable but not mandatory.
- Ability to quickly learn new technologies and processes.
- A team-oriented approach with a genuine enthusiasm for helping others.
- Willingness to relocate to Greece and adapt to a new cultural environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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