Career Opportunities for Dutch Speakers

1 day ago

Athens, Attica, Greece beBeeDutch Full time
Job Overview:

Are you a fluent Dutch speaker seeking an exciting career opportunity? Join our Microsoft Customer Experts team and work in Greece, the cradle of Western civilization.

This is a great chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. If you speak Dutch fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this opportunity to support customers from Netherlands.

Responsibilities:
  • Identify customers' needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
  • Enjoy your time in Greece
Requirements:
  • Excellent communication skills in Dutch
  • Good command of English (B2+)
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
Benefits:
  • Complete relocation support to help you ease your transition to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

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