Dutch Speaking Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeDutch Full time

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Customer Support Representative with a leading Big Tech Company. This role includes a paid relocation package to Greece, providing you with a perfect blend of professional experience and cultural enrichment.

As a Dutch Customer Support Specialist, you will assist Dutch-speaking customers by addressing their inquiries, troubleshooting issues, and delivering top-notch service. Immerse yourself in a dynamic work environment that values innovation and teamwork while enjoying the stunning Mediterranean lifestyle. If you have a passion for technology and a commitment to excellence in customer service, we want to hear from you.

Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with questions regarding products, services, and technical issues.
  • Troubleshoot and resolve concerns in a timely and efficient manner.
  • Accurately document customer interactions in a CRM system for tracking purposes.
  • Collaborate with team members and other departments to enhance service delivery.
  • Engage in ongoing training sessions to stay updated on product features and industry trends.
  • Offer feedback and ideas for continual improvement in customer support.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong communication and interpersonal skills.
  • Ability to tackle problems effectively and a customer-centric mindset.
  • Previous experience in customer service or technical support is advantageous but not required.
  • Willingness to learn new technologies and adapt in a fast-paced environment.
  • Team player with a proactive approach to customer satisfaction.
  • Open to relocating to Greece and experiencing a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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