Dutch Speaking Customer Service Representative
1 day ago
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Customer Support Representative with a leading Big Tech Company. This role includes a paid relocation package to Greece, providing you with a perfect blend of professional experience and cultural enrichment.
As a Dutch Customer Support Specialist, you will assist Dutch-speaking customers by addressing their inquiries, troubleshooting issues, and delivering top-notch service. Immerse yourself in a dynamic work environment that values innovation and teamwork while enjoying the stunning Mediterranean lifestyle. If you have a passion for technology and a commitment to excellence in customer service, we want to hear from you.
Responsibilities- Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
- Assist customers with questions regarding products, services, and technical issues.
- Troubleshoot and resolve concerns in a timely and efficient manner.
- Accurately document customer interactions in a CRM system for tracking purposes.
- Collaborate with team members and other departments to enhance service delivery.
- Engage in ongoing training sessions to stay updated on product features and industry trends.
- Offer feedback and ideas for continual improvement in customer support.
Requirements
- Fluency in Dutch and English, both written and spoken.
- Strong communication and interpersonal skills.
- Ability to tackle problems effectively and a customer-centric mindset.
- Previous experience in customer service or technical support is advantageous but not required.
- Willingness to learn new technologies and adapt in a fast-paced environment.
- Team player with a proactive approach to customer satisfaction.
- Open to relocating to Greece and experiencing a new cultural environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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