Technical Support Specialist

1 day ago

Athens, Attica, Greece beBeeTechnical Full time
Technical Support Role

We are seeking a skilled and dedicated technical support professional to join our team. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and resolving technical issues in a timely and efficient manner.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a remote environment. You will also have the ability to multitask, prioritize tasks, and maintain accurate records of customer interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues via video-calls
  • Provide clear and concise guidance to customers on how to troubleshoot technical issues
  • Ensure that all customer interactions are documented and filed accurately

Requirements:

To be successful in this role, you will need:

  • Native or near-native Dutch language proficiency
  • Fluency in English
  • Excellent communication and interpersonal skills
  • Able to work independently with minimal supervision

Benefits:

This role offers a competitive compensation package, including a permanent contract, private healthcare benefits, and a rewarding bonus scheme. All candidates will be treated with strict confidentiality.

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