Technical Support Specialist
24 hours ago
We are seeking a skilled and dedicated technical support professional to join our team. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and resolving technical issues in a timely and efficient manner.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a remote environment. You will also have the ability to multitask, prioritize tasks, and maintain accurate records of customer interactions.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues via video-calls
- Provide clear and concise guidance to customers on how to troubleshoot technical issues
- Ensure that all customer interactions are documented and filed accurately
Requirements:
To be successful in this role, you will need:
- Native or near-native Dutch language proficiency
- Fluency in English
- Excellent communication and interpersonal skills
- Able to work independently with minimal supervision
Benefits:
This role offers a competitive compensation package, including a permanent contract, private healthcare benefits, and a rewarding bonus scheme. All candidates will be treated with strict confidentiality.
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