Technical Support Specialist

18 hours ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Technical Support Specialist

The role of the Technical Support Specialist involves providing top-notch support to customers via phone and email. You will be the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience.

Responsibilities include:

  • Responding to customer inquiries in a timely and professional manner;
  • Maintaining accurate records of customer interactions and feedback;
  • Collaborating with colleagues to resolve complex issues;
  • Providing exceptional customer service and support.

Requirements for the Technical Support Specialist:

  • High School Diploma or Equivalent;
  • Native or Fluent Latvian language skills;
  • Excellent English language skills (C1 level);
  • Active Listening and Problem-Solving Skills;
  • Strong Troubleshooting Abilities.

Benefits:

  • Competitive salary with performance-based bonuses;
  • Renewable contract of 12 months;
  • Health coverage and private healthcare;
  • Greek language lessons;
  • Free real estate agency fee.


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