Slovak Technical Support Specialist Opportunity
1 day ago
We are seeking a skilled Technical Support Specialist to join our team. As a Slovak-speaking expert, you will provide top-notch support to customers via various communication channels.
About the Role- Deliver exceptional technical assistance to Slovak-speaking customers.
- Troubleshoot and resolve customer inquiries related to innovative technology products and services effectively.
- Document all customer interactions and technical issues accurately in our CRM system.
- Collaborate with engineering and product teams to escalate and resolve more complex issues.
- Participate in ongoing training to enhance product knowledge and improve support skills.
- Collect customer feedback to suggest improvements for both products and support processes.
- Fluency in Slovak and English, both written and spoken.
- Strong technical aptitude and effective troubleshooting skills.
- Excellent communication and customer service capabilities.
- Prior experience in technical support or IT is advantageous but not essential.
- Ability to learn new technologies quickly and adapt to evolving processes.
- A collaborative spirit with a strong commitment to helping customers.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
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