Slovak Language Video Streaming Support Specialist

1 day ago


Athens, Attica, Greece beBeeSlovakLanguage Full time

Unlock your potential as a skilled Slovak language specialist in video streaming support. Deliver exceptional customer experiences while fostering growth and learning within our innovative team.

Key Responsibilities
  • Engage with customers through phone, email, and chat to provide seamless support.
  • Troubleshoot complex technical issues related to video streaming services.
  • Educate users on the platform's features and capabilities.
  • Document interactions and resolutions accurately in our CRM system.
  • Collaborate with technical teams to resolve intricate inquiries.
  • Participate in ongoing training to stay updated on service changes and product developments.

Requirements

  • Fluency in Slovak and English, both written and spoken.
  • Strong dedication to customer satisfaction and experience.
  • Prior experience in customer support or technical support is advantageous.
  • Ability to effectively troubleshoot technical issues with a focus on solutions.
  • Exceptional communication skills, displaying a friendly and professional approach.
  • A proactive interest in learning new technologies and adapting to changes.
  • Able to perform well in a fast-paced environment and manage changing priorities.

Benefits Package

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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