Slovak Language Music and Podcast Support Representative
1 day ago
We are seeking a highly skilled and passionate individual to join our team as a Music and Podcast Support Specialist. In this role, you will provide exceptional support to customers who speak Slovak, assisting them with inquiries related to music streaming and podcast services.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a remote environment. Fluency in Slovak is essential, and knowledge of popular music genres and artists is a plus.
Responsibilities:- Provide customer support through various channels, including email, phone, and chat.
- Assist users with inquiries about music and podcast services, troubleshooting issues, and guiding them through our platform.
- Document customer interactions thoroughly and accurately in our CRM system.
- Work closely with your team to meet service goals and enhance customer satisfaction.
Requirements:
- Fluency in Slovak (written and spoken) is essential.
- Strong passion for music and podcasts, with knowledge of popular genres and artists.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a remote environment.
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Relocation package, including flight, transfer, and hotel costs.
- Free Greek lessons and discounts.
This is an exciting opportunity for someone who is passionate about music and podcasts, and is looking for a challenging and rewarding role in a dynamic team environment.
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