Italian Speaking Technical Customer Support Specialist

22 hours ago


Athens, Attica, Greece beBeeItalian Full time

Technical Support Specialist

Job Summary

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical assistance to Italian-speaking customers.

  • Deliver outstanding technical support through various communication channels such as phone, email, and live chat.
  • Identify, troubleshoot, and resolve technical issues in a timely and efficient manner.
  • Maintain accurate documentation of customer interactions and resolutions.
  • Coordinate with other departments to escalate intricate technical problems as necessary.
  • Participate in continued education and training sessions to enhance product knowledge and support methods.

Requirements:

  • Fluent in Italian and English, both written and spoken.
  • Demonstrated technical aptitude and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Prior experience in customer service or technical support is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)


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