Technical Support Specialist
1 day ago
Our team is seeking a Technical Support Specialist to join a dynamic environment. The successful candidate will provide technical assistance to end-users, troubleshoot computer systems, software, and hardware issues, and collaborate with other departments for effective problem resolution.
The ideal candidate should have at least 2 years of experience in a similar role, hands-on experience with Windows (Linux a plus), good understanding of computer systems and tech products, ability to diagnose and troubleshoot basic technical issues, and excellent communication skills.
We offer a competitive compensation package, opportunities for training and development, and a chance to work in a rapidly evolving professional environment.
Responsibilities:
- Provide technical support services to department users
- Troubleshoot management of computer systems, software, and hardware issues
- Diagnose and solve technical problems
- Collaborate with other departments for effective problem resolution
Requirements:
- At least 2 years of proven work experience as a Technical Support Engineer or similar role
- Hands-on experience with Windows (Linux could be a plus)
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software
Benefits:
- Competitive compensation package
- Opportunities for training and development
- Dynamic market input, pioneering systems, competitive advantage
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