Hungarian Technical Support Specialist in Greece

23 hours ago

Athens, Attica, Greece beBeeTechnical Full time

Unlock a Challenging Career Opportunity

Embark on an exciting journey as a Technical Support Specialist in Greece, where you will be part of a collaborative team that values customer satisfaction. This role involves providing first-class technical assistance to Hungarian-speaking customers, resolving inquiries related to cutting-edge technology products and services.

  • Technical support specialists work closely with engineering teams to diagnose and resolve technical issues efficiently.
  • Achieve exceptional customer satisfaction by offering prompt and effective solutions via phone, email, and chat.
  • Diagnose and troubleshoot complex technical problems, escalating them when necessary to ensure timely resolutions.
  • Participate in training sessions to enhance your product knowledge and support skills, staying up-to-date with the latest technologies.
  • Document all customer interactions and technical problems accurately in the CRM system, contributing to process improvement initiatives.
Requirements
  • Fuente fluency in Hungarian and English, both written and spoken.
  • Strong technical aptitude and problem-solving abilities.
  • Excellent communication and customer service skills, with a passion for helping others.
  • Prior experience in technical support or IT is advantageous but not essential.
  • Ability to learn new technologies and processes quickly, adapting to changing requirements.
Benefits
  • Private Health Insurance coverage for employees and their dependents.
  • Ongoing Training & Development opportunities to enhance your skills and career progression.
  • Performance Bonus scheme recognizing individual contributions to the team's success.
  • 2 Extra Salaries Per Year, acknowledging dedication and hard work.
  • Fully Paid Training, equipping you with the tools and expertise needed for success.
  • Competitive Great Salary reflecting your value to the organization.
  • Fully Paid Relocation Package (flight, transfer, and hotel), supporting your transition to Greece.

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