Polish Technical Support Specialist in Greece
1 day ago
Embark on a rewarding career journey as a Polish Technical Support Specialist in Greece
This role offers a unique opportunity to provide technical assistance for e-commerce tools, while enjoying the vibrant culture and beautiful scenery of Greece.
Key Responsibilities- Deliver exceptional technical support to Polish-speaking customers via phone, email, and chat regarding various e-commerce tools.
- Identify, troubleshoot, and resolve customer inquiries and technical issues efficiently.
- Guide customers through features and benefits of e-commerce tools to enhance their user experience.
- Document customer interactions and solutions accurately in our CRM system.
- Work closely with team members to share insights and improve service quality.
- Engage in training and development opportunities to enhance your product knowledge and technical skills.
- Provide constructive feedback aimed at improving customer service processes.
Requirements
- Fluent in Polish and English, both written and verbal.
- Strong analytical and problem-solving skills with a keen interest in technology.
- Excellent communication and interpersonal skills.
- Experience in customer service or technical support is advantageous but not essential.
- Adept at working in a collaborative, fast-paced environment.
- Resourceful and positive attitude towards challenges.
- Willingness to relocate to Greece and embrace new experiences.
Benefits
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