Polish Customer Support Specialist

20 hours ago


Athens, Attica, Greece beBeeCustomer Full time
Job Title:

Polish Customer Support Specialist

Job Description:

We are seeking a highly motivated and customer-focused Polish speaker to join our team as a Customer Support Specialist in Athens, Greece. In this role, you will be responsible for providing exceptional support to customers via email, chat, and phone.

You will maintain accurate records of consumer inquiries, questions, and feedback on our database, ensure client complaints are dealt with and logged according to our escalation policy, and respond to support calls and emails within agreed SLAs.

Additionally, you will troubleshoot common problems, offer recommendations, and provide excellent problem-solving skills.

This is an exciting opportunity for a passionate and dedicated individual who enjoys working in a fast-paced environment and providing top-notch customer service.

Requirements:
  • High School Diploma or Higher
  • Native/Fluent Polish
  • Good level of English (C1)
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
Benefits:
  • Paid travel Expenses
  • Accommodation in a hotel for the first 14 days, followed by assistance in finding a house that meets your expectations
  • Renewable contract of 12 months
  • Health Coverage and Private Health Care
  • Attractive Salary with performance bonus
  • Working hours: 40h per week = 8 hours per day / 5 days a week
  • Greek lessons
  • Free Real Estate Agency Fee


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