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19 hours ago
We are seeking a highly skilled and customer-focused Polish Language Customer Support Specialist to join our team.
Job DescriptionThe successful candidate will provide exceptional support to Polish-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our food delivery services.
- Deliver outstanding customer service to Polish-speaking clients via phone, email, and live chat.
- Assist customers with order placements, tracking deliveries, and resolving any issues that arise.
- Handle and resolve customer complaints efficiently to ensure satisfaction.
- Document all customer interactions accurately in the CRM system.
To be successful in this role, you will need:
- Fluency in Polish and English.
- Experience in customer support, particularly in the food delivery or hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a focus on customer satisfaction.
We offer a range of benefits to our employees, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and hotel)
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