Polish Language Specialist Home Appliances Support
21 hours ago
Polish Speaking Customer Support Representative
">Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Polish speaking customer support role in the home appliances department. As a key point of contact, you will be responsible for providing exceptional customer service to polish-speaking clients through various channels.
Responsibilities", "- Provide outstanding customer support via phone, email and live chat channels.", "
- Assist customers with inquiries about home appliance products, troubleshooting and order management.", "
- Resolve customer complaints and concerns effectively to ensure a positive experience.", "
- Maintain accurate records of customer interactions and transactions in our CRM system.", "
- Collaborate with internal teams to address customer needs and improve service delivery.", "
- Stay informed about product features and updates to provide accurate information and support.
Requirements
", "- Fluency in polish and english; proficiency in additional languages is a plus.", "
- Previous experience in customer support, preferably within the home appliances or consumer goods sector.", "
- Strong communication and interpersonal skills.", "
- Ability to troubleshoot issues and provide effective solutions.", "
- Proficiency in using crm systems and standard office software.", "
- A positive attitude and strong commitment to customer satisfaction.
Benefits
", "- Private health insurance.", "
- Training and development opportunities.", "
- Performance based bonuses.", "
- Fully paid relocation package including flights, transfers and accommodation.", "
- Many extras.
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