Home Appliances Customer Support Specialist
19 hours ago
Patrique Mercier Recruitment is pleased to present an exciting opportunity for a customer support representative in the home appliances department. This role allows you to be an integral part of a team focused on providing top-notch support and solutions for customers with a passion for quality home appliances.
In this position, you will assist German-speaking customers with inquiries related to various home appliances, providing knowledgeable guidance, troubleshooting assistance, and ensuring an exceptional customer experience. Your communication skills and dedication will help customers make the most of their home technology.
This is a dynamic and customer-focused role where your skills will contribute significantly to the overall satisfaction of clients while gaining experience in a fast-paced environment
Key Responsibilities:- Deliver outstanding customer support in German for home appliances inquiries
- Troubleshoot operational and technical issues for customers
- Guide customers on product features, usage, and maintenance
- Document customer interactions accurately and efficiently
- Collaborate with technical and product teams to provide comprehensive solutions
- Fluency in German and English, both written and spoken
- Previous experience in customer support, preferably in the retail or home appliances sector
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A genuine interest in home appliances and customer service
- Ability to work effectively in a fast-paced environment
- Team-oriented with a proactive and positive attitude
- Willingness to learn about new products and technologies
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
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