Home Appliances Customer Service Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative">

We are seeking a dedicated customer support representative to join our team. In this vital entry-level role, you will be the first point of contact for our customers, providing support and solutions regarding home appliances.

This position offers the opportunity to work in a dynamic environment and contribute to customer satisfaction. You will be responsible for responding to customer inquiries via phone, email, and chat, assisting clients with questions about home appliances, including troubleshooting and product usage.

Responsibilities:

  • Provide customer support via multiple channels
  • Assist clients with product-related issues
  • Document customer interactions and resolutions
  • Collaborate with technical support teams
  • Conduct training sessions to enhance product knowledge

Requirements:

  • Fluency in French and English
  • Previous experience in customer support or a related field
  • Strong communication and interpersonal skills
  • Ability to troubleshoot and resolve customer issues effectively


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