Slovak Speaking Customer Service Advocate for Home Appliance Division
2 days ago
We are seeking an experienced customer support professional to join our Home Appliances team. As a key member of our support staff, you will be responsible for providing exceptional service to Slovak-speaking customers via phone, email, and chat.
Your primary objective will be to assist customers with inquiries about our home appliances, offering solutions and guidance to ensure a positive user experience.
To succeed in this role, you will need to possess strong communication and interpersonal skills, as well as the ability to work independently and manage time effectively.
The ideal candidate will have prior experience in customer support or knowledge of home appliances, although this is not mandatory.
Responsibilities- Provide excellent customer support to Slovak-speaking clients via various communication channels.
- Assist customers with inquiries about home appliances, offering solutions and guidance.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance customer satisfaction.
- Participate in continuous training and development to stay informed about product features and customer service improvements.
- Fluency in Slovak (written and spoken) is essential.
- A strong commitment to delivering exceptional customer service.
- Prior experience in customer support or knowledge of home appliances is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work independently and manage time effectively.
We offer a range of benefits to support your career growth and well-being:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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